Technical Help

1. Trouble Logging on to MyCommNet.

Click here to see the scheduled maintenance downtime for MyCommNet or Blackboard Vista.
Click here if you are not able to log on to MyCommNet with your NetID and password.

2. Trouble Working in MyCommNet or Blackboard

Click here for common problems and troubleshooting tips if you have experienced difficulty working in MyCommNet or Blackboard.

Blackboard Wiki may also help you diagnose problems and find a solution.

3. Technical Support Center
This support center runs 24x7, 365 day a year, which helps you with all technical problems experienced with MyCommNet and Blackboard.  The center has troubleshooting tips, toll free call number, live chat, and ticket submission to assist you.
866.940.1928 (toll free)
Web: http://www.commnet.edu/portal/help
Live Chat, Email, Knowledge base

4. MxCC Distance Learning Office Support

 Need Help with Online Learning or Blackboard Vista?  You are always welcome to contact us during our office hours.

1. Stop by the Distance Learning offices in Chapman 632/633, Middletown Campus
2. Call 860-343-5756
3. Email to mxccdistance@mxcc.commnet.edu.

Office Hours

Mon-Fri, 9:00 am - 5:00 pm

Distance Learning Support Staff

Yi Guan-Raczkowski, Director of Distance Learning

Sandra Couture, Educational Technology Specialist

Liz Tauanuu, Distance Learning Assistant